Cancer Support Services
See also information about non-medical support services, such as housing, employment and healthy living.
Macmillan cancer information centres
St Bartholomew’s Hospital: Macmillan Cancer Information and Support Centre
The Macmillan Cancer Information and Support centre is located on the ground floor of West wing. We provide a confidential free drop in service to anyone affected by cancer; including patients, family, friends and carers. We offer emotional support and practical advice that is right for you.
Address: St Bartholomew’s Hospital, Ground Floor, West Wing
Tel: 02034656611/07523933542, Monday to Friday 10am to 4:30pm
Email: bartshealth.macmillansbh@nhs.net
Newham University Hospital: Macmillan Information Centre
The Newham Macmillan Cancer Information and Support Centre is located in the ground floor entrance of Newham University Hospital. Our centre offers quality and comprehensive information to anyone affected by cancer, including family, friends and carers. We provide a free confidential drop-in service in a relaxed and friendly environment, and offer signposting to local services.
Address: St Andrews Wing (Zone 1) Glen Road, London, E13 8SL
Tel: 02073638758
Opening hours: Monday to Friday (Except Bank holidays) 10am to 4pm
Email: bartshealth.macmillannuh@nhs.net
Whipps Cross Hospital Macmillan Information & Support Centre
We offer a friendly and confidential drop-in service to support anyone affected by cancer. This includes friends, family, carers and anyone worried about cancer. We carry a wide range of information, including resources in a variety of languages. We can signpost to complementary therapies, health and wellbeing events and local support groups. We have a Macmillan benefits advisor who can see patients on an appointment basis.
Address: Junction 4, main corridor, Whipps Cross Hospital, Leytonstone, E11 1NR
Tel: 0208 5356790 / 07731 591328, Monday to Friday 10am to 4pm
Email: sharan.hatch@nhs.net
Royal London Hospital
We offer a friendly and confidential drop-in service to support anyone affected by cancer. This includes friends, family, carers and anyone worried about cancer. We can signpost to complementary therapies, health and wellbeing events and local support groups. We carry a wide range of information, including resources in a variety of languages. We also have a Macmillan benefits advisor who can see patients on an appointment basis.
Address: Family Services Centre, Stepney Way entrance, Royal London Hospital
Tel: 0203 765 8995, Monday to Friday 10am to 4pm
Email: sharan.hatch@nhs.net
Barking, Havering and Redbridge NHS Trust
Our Macmillan Cancer Information and Support team at Queen’s Hospital provides a confidential drop-in service for anyone affected by cancer.
Address: Haematology and Oncology outpatient department, Orange Zone, Ground floor, Queen’s Hospital. Rom Valley Way, Romford RM7 0AG
Tel: 01708 435 174, Monday to Friday, 9am to 5pm.
Email: bhrut.cancerinfoandsupport@nhs.net
Web: www.bhrhospitals.nhs.uk/macmillan
Homerton University Hospital NHS Foundation Trust
The Macmillan Cancer Information Service at Homerton Hospital provides help and support in a friendly and relaxed environment, providing emotional, practical and financial advice and support to anyone affected by cancer, their families, carers and friends. The service works closely especially with the cancer nurse specialists as well as other services based in the community by narrowing the gap and addressing the needs of people affected by cancer.
Address: based in the Homerton Health Shop, Homerton Hospital, Homerton Row, London E9 6SR
Tel: 020 85105191 Monday, Tuesday, Thursday and Friday between 8am-4pm.
Macmillan Support workers can help you with any queries you may have and are available 5 days a week on 0208510 8968/8969 Monday to Friday between 9am-5pm
Email: madhu.agarwal@nhs.net
Web: https://www.homerton.nhs.uk/macmillan-cancer-information-and-support-service
Support and information
Cancer Wellbeing London
Cancer health and wellbeing information, activities and seminars run by the NHS in your area. There are short videos providing advice on common concerns and there are links to the major cancer charities.
Web: www.cancerwellbeinglondon.nhs.uk
Cancer Care Map
This is an online directory that helps people find cancer care and support services in their local area.
Cancer Support UK
They provide practical and emotional support to people with cancer, during and after the treatment period. Their services are designed and delivered by people who have experienced cancer themselves – to improve the experience of others.
Web: https://cancersupportuk.org/
They also have an initiative called Cancer Coach. Cancer Coach is there to help people through the next important stage after treatment – resuming life after cancer. Download a leaflet for more information.
Life after Cancer
Life after Cancer provides free, fully funded services to support individuals navigating life after cancer, with the goal of reducing isolation and improving mental wellbeing.
Maggie's
Whatever kind of cancer, and whatever stage you’re at – Maggie’s is here for you. Their centre in the grounds of St Bartholomew's Hospital is a space for being together or for a moment alone, for getting going again or for meeting people who just get it.
All their cancer support specialists have expert knowledge about cancer and treatment, and many are NHS-trained. The kettle's already on – just come in. Find out more: https://www.maggies.org/our-centres/maggies-barts/
Watch their video:
NHS 111
This service offers medical help and advice from fully trained advisers supported by experienced nurses and paramedics. Available over the phone 24 hours a day.
Tel: 111
Web: www.111.nhs.uk
NHS Live Well
Advice, tips and tools to help you make the best choices about your health and wellbeing.
Web: www.nhs.uk/live-well
Macmillan Support Line
Tel: 0808 808 00 00
You can call the Support Line and ask in English to speak to someone in one of over 200 languages
Web: http://www.macmillan.org.uk/
Free mental health support
Big Health, in partnership with Macmillan Cancer Support, offers digital treatments for anxiety and sleep management to all cancer patients in the UK - at no cost - day or night, at home or in hospital, without having to wait for in-person therapy appointments.
Sleepio (for poor sleep and insomnia)
Daylight (for worry and anxiety)
For more information, visit the Big Health resource page.